This Privacy Policy explains how NABs Private Hire ("we", "us", "our") collects, uses and safeguards your personal information when you use our website or book our services. We are committed to protecting your privacy and handling your data lawfully under the UK GDPR and the Data Protection Act 2018.
1. Who we are
NABs Private Hire, operated by Nicholas Bentley, registered address Lion Mews, Newbury St, Lambourn RG17 8YY. Contact: nabsprivatehire@gmail.com · 07979 742354.
2. What we collect
When you request a quote or book a journey, we collect: your name, phone number, email address, pickup and drop-off addresses, journey date and time, flight or train number (where relevant) and any notes you provide. We do not collect payment-card details on this website — payments are taken separately by bank transfer, in-car card terminal or invoice.
3. How we use your information
We use your information to: provide quotes; deliver the journey you booked; communicate about timings, changes or follow-ups; raise receipts and invoices for journeys; and meet our legal and operator-licence obligations. We do not sell, rent or share your data with third parties for marketing.
4. Lawful basis
We process your data under "contract" (to deliver the service you have requested) and "legitimate interests" (to operate, secure and improve our business). Marketing communications, where used, are sent under "consent" which you can withdraw at any time.
5. How long we keep it
Booking records are kept for six years to meet HMRC requirements. Quote requests that do not become bookings are deleted within 12 months. Marketing data is held until you withdraw consent.
6. Cookies
This website uses essential cookies needed for the site to function. We may use anonymous analytics cookies to understand how the site is used. No advertising or cross-site tracking cookies are set without your consent.
7. Your rights
You have the right to access, correct, delete, restrict or object to processing of your personal data, and the right to data portability. Email nabsprivatehire@gmail.com to exercise any of these rights. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
8. Changes
We may update this policy from time to time. The "last updated" date above will always show the current version. Material changes will be notified to clients with active bookings.